Follett Features

Follett Announces Quarterly Values in Action Finalists

WESTCHESTER, IL, Mar 3, 2017 – Follett is shining a much deserved spotlight on the company’s latest round of Values in Action award quarterly finalists. Each finalist was nominated by a fellow team member for exemplifying one or several of Follett’s foundational values in their work and interactions with others. The finalists receive a merchandise award and are eligible to be selected as one of Follett’s fiscal year-end Values in Action President’s award winners.

Below is a list of the Follett Values and the quarterly finalists with a brief look at their achievements.

Accountability means owning the outcome and this quarterly finalist continues to reinforce importance by investing extra time to keep her team on track.

  • Jen Kinsella (General Merchandise in Westchester, IL)

Customers remain at the center of everything Follett does and these team members consistently exceed such expectations with an “above and beyond” work ethic that strengthens customer relationships and loyalty.

  • Rose Andersen (Book Processing in McHenry, IL)

  • Kim Cantavespi (Partner Services in Westchester, IL)

  • Teresa King (Ramapo College Campus Store in Mahwah, NJ)

  • Brenda Willer (Customer Operations in Woodridge, IL)

Each & Every Team Member promotes team member engagement in various forms, including supporting others, working effectively across teams and leading the development of new tools or programs that help make Follett a great place to work.

  • Jennifer Coates (Learning Services in McHenry, IL)

  • Joan Cobb (Jackson State Community College Bookstore in Jackson, TN)

  • Julia Hennelly (Analytics in Westchester, IL)

Innovation encourages finding a better way, whether by embracing improvement initiatives or developing efficiency-driven solutions.

  • Chantal Hayes (Carleton University Store in Ottawa, ON)

  • Ron Inawat (Corporate Communications in Westchester, IL)

Teamwork is all about getting involved – listening to others, jumping in to help, tackling challenges, and offering solutions that support customers, fellow team members and the company.

  • Sarah Eisenhauer (Proposals in McHenry, IL)

  • Claudia Hadjez (Barry University Bookstore in Miami Shores, FL)

  • Jaime Seeber (Customer Service in McHenry, IL)

  • Rosanne Sliwa (Customer Service in McHenry, IL)

Congratulations to all of this quarter’s Follett Values in Action award finalists for their hard work and leadership in living the Follett Values. Learn more about Follett’s Values in Action award program by visiting