Follett Features

Follett Announces 2018 Follett Values in Action President’s Award Winners


WESTCHESTER, IL, Jun 28, 2018

The six core Follett Values are the essential foundation of our company and serve as the guiding principles for everything we do. Throughout the fiscal year, we recognized ninety-five team members as quarter-finalists in our Follett Values recognition program. From those quarter-finalists, we are proud to announce the winners of the 2018 Follett Values in Action President’s Award. Below is a list of the winners, and the values they exemplified.

Congratulations to our 2018 President’s Award winners!

Teresa Pearson (Team Member at Willamette Store in Oregon) noticed that a vendor was charging a per order fee for material which was rarely included in our shipments. She investigated the total impact of this charge, secured a refund and halted future charges.

Jamar Boyd (Aspen Technical Consultant, Hingham, Massachusetts) was instrumental in finalizing a contract with a large school district for Follett’s Aspen Student Information System. Due to Jamar’s efforts and coordination, other large districts in the state will be encouraged to adopt Aspen.

 

Technical experts Brian Barnes (Sr. Business Analyst) and Aaron Dirck (Sr. Tech Support Specialist) from our McHenry, Illinois office offer outstanding support and go above and beyond. They provided exceptional technical support to a customer who wrote, “They never gave up!  They lifted me up and became my beacon.”
 

During Hurricane Harvey, Billy Morrow (Outside Sales Consultant, Houston, Texas) saw a message on Facebook from a customer and friend who said she was alone with her dogs and her house was flooding. He immediately drove to her home in dangerous conditions and helped evacuate her and her dogs.

 

Mike Moore (Store Transitions Manager, Dallas, Texas) was a store manager when an on-campus shooting occurred outside the campus store. Mike quickly secured the store entrance gate and directed employees and customers to a secure location, keeping them calm and safe from potential harm.

Viet Hoang (Inventory Analyst, Westchester, Illinois) created a series of programs to integrate fourteen sets of data into one daily inventory. This new process created greater control, freed up time and improved buying decisions. Viet then provided step-by-step instructions and training for ease of use.

Jessica Churley (Lead Processing Clerk, Momence, Illinois) developed the idea of forming teams in her department to create unity and improve quality, performance and morale. Working together, the team redistributed the work based on volume and difficulty and thereby improved quality and production.


“Our Follett Values President’s Award winners exemplify the traits that set the standard for our company and model how we treat our customers, vendor partners and each other,” said Pat Connolly, Follett’s President and CEO. “I’m proud of their accomplishments, congratulate them on this honor and thank them for living the Follett Values.”

To learn more about the Follett Values, visit Follett.com/values