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Follett to Manage Multiple Campus Retail Locations, Ecommerce Platform and Other Services at Virginia Tech

WESTCHESTER, IL, Mar 19, 2019 – Follett Higher Education, the largest campus retailer in North America, announced today that it has been selected by Virginia Tech Services, Inc. to operate their seven campus retail locations, and provide other student services at Virginia Tech.

Beginning this month, Follett will manage University Bookstore, Volume Two Bookstore, Dietrick Convenience Store, the North End Center Hokie Centric, and North End Center Starbucks, as well as various eCommerce platforms, and stadium athletics stores, resulting in enhanced access to academic materials for students and overall improved efficiencies and customer experience.

“We are very excited to partner with Virginia Tech Services, Inc.,” said Clay Wahl, President of Follett Higher Education Group. “Follett’s $100M in annual investment in technology and services not only underscores our dedication to the campus academic mission but serves to equally improve campus life for students. Follett is very well-positioned to take Virginia Tech retail operations to the next level.”

With this new partnership, Virginia Tech students and faculty will benefit from Follett's expansive inventory of affordable course material choices and digital learning technologies, cost-saving print options that include used books as well as Follett’s textbook rental program, Follett’s popular price-match program for in-stock textbooks, enhanced textbook adoption application, customized print-on-demand logo clothing and gifts, and other benefits.

“We look forward to a bold new retail operation aligned with the future of Virginia Tech,” said Donald Williams, Executive Director of Virginia Tech Services, Inc. “It is our mission to serve the students, faculty, and staff of the Virginia Tech community, and we will continue to provide retail services and revenue to Virginia Tech. The partnership with Follett Higher Education Group Inc. will support the continuing mission and vision of Virginia Tech and Virginia Tech Services, Inc.”

Follett will refresh general merchandise offerings at the store to create a one-stop shop for both classroom and campus life essentials. Customers can expect a custom product assortment that reflects local interests as well as national trends in clothing, gifts, supplies, technology and more. Over the next 12 to 18 months, several facilities will receive renovations and upgrades, including a new Starbucks at the University Bookstore.

About Follett Corporation
Follett Corporation is the world's largest single source of books, digital content and multi-media for libraries, schools and retailers. Headquartered in Westchester, Illinois, Follett provides education technology, services and physical and digital content to millions of students at 70,000 schools and more than 2,700 physical and virtual campus stores in North America. Through Baker & Taylor, Follett's reach also extends to the public library and global retail markets.

About Virginia Tech Virginia Tech
Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, engaging approach to education, preparing scholars to be leaders in their fields and communities. As the commonwealth’s most comprehensive university and its leading research institution, Virginia Tech offers more than 240 undergraduate and graduate degree programs to more than 31,000 students. The university fulfills its land-grant mission of transforming knowledge to practice through technological leadership and by fueling economic growth and job creation locally, regionally, and across Virginia.


Media Contact:
Follett Corporation
Tom Kline


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