General Shipment Routing Instructions

Follett Virtual Campus
2805 Duke Parkway
Dock Door 27
Aurora, IL 60502
Tel: 800-621-4088
General Instructions
Failure to follow routing instructions can result in all shipping charges being charged back. These instructions contain several critical requirements and revisions. These instructions are specific to shipments destined for Follet Virtual Campus at its Aurora, IL service center. They do not apply to shipments for college bookstores.

In situations where Follett is paying the freight charges do not take insurance or declare value on shipments moving within the U.S.

All Purchase Orders shipping to the Follett Virtual Campus at the address below must include the purchase order information in reference field 1 on parcel shipments and within the Bill of Lading notes on LTL. Purchase order information must be included in parcel carrier data transmission feeds.

Service Center address is:
Follett Virtual Campus
2805 Duke Parkway
Dock Door 27
Aurora, IL 60502







Ground Shipments
SHIPMENTS UNDER 750 LBS.

Ground Service: Ship via FedEx Ground
Please include the Purchase Order Number in FedEx Reference Field 1 and make sure the reference field is part of your daily transmitted data to FedEx.

Prepaid and Add shipments are not authorized.
Purchasing carrier insurance is not authorized.
Shipping in this manner will result in freight charges being billed back in full.

SHIPMENTS OVER 750 LBS.

Charges incurred for use of non-approved carriers will be charged back in full.
Shipments must be tendered to carrier as discrete shipments on pallets.
Bills of lading must indicate carton count.
Shipments over 10,000 Lbs. must be arranged by calling (888) 618-7447.

BILLS OF LADING

Address all bills of lading to the consignee.
Mark all bills of lading COLLECT with a
BILL TO OR REMIT TO address of:

Follett
c/o StrategIQ Commerce
549 W Randolph St / FL3
Chicago, IL 60661

Please include the Purchase Order Number on all bills of lading.

Select the appropriate carrier for your location
from the table(s) attached.

REGIONS

East:CT,DC,DE,MA,MD,ME,NH,NJ,NY,PA,RI,VT

South:AL,AR,FL,GA,LA,MS,NC,SC,TN,TX,

Midwest:IA,IL,IN,KY,MI,MN,MO,OH,WI,WV

West:AK,AZ,CA,CO,ID,KS,MT,ND,NE,NM,NV,OK,OR,SD,UT,WA,WY


REGIONAL ROUTING

From EAST to 2805 Duke Parkway Aurora, IL
UPS Freight (800) 333-7400

From SOUTH to 2805 Duke Parkway Aurora, IL
UPS Freight (800) 333-7400

From WEST to 2805 Duke Parkway Aurora, IL
YRC (866) 842-8202

From MIDWEST to 2805 Duke Parkway Aurora, IL
Dayton Freight (800) 860-5102

If originating from zip codes 60000 - 60799 :
Custom Companies (708) 338-8888

For shipments originating in AK and HI please contact the Follett Shipping Department at (888) 618-7447 for assistance in arranging transit.
Air Shipments
AIR SERVICE REQUIREMENTS

Under 500 Lbs.

Next Day: Ship via FedEx Standard Overnight.

2nd Day: Ship via FedEx 2-Day.

Please include the Purchase Order Number in FedEx Reference Field 1 and make sure the reference field is part of your daily transmitted data to FedEx.

Requests for air service over 500 Lbs. must be authorized by calling (888) 618-7447.

Please contact the Logistics Department at (708) 884-1656 or logistics@follett.com if you should have any questions or require additional assistance with regard to these instructions.
Customs Brokers
For all shipments originating outside of the United States the official customs broker of the Follett Higher Education Group is FedEx Trade Networks (FTN). The broker must be declared on Commercial Invoices and all other required documentation as:
FedEx Trade Networks
Account number: 51661


Contacts
Logistics Department
Tel: (708) 884-1656
Email: logistics@follett.com
Delivery Notes
These routing instructions are specific to Follett Virtual Campus (formerly Follett Virtual Bookstores, Follett Express, Distance Education Services, and Varsity Books). They do not apply on orders shipped to college bookstores operated by the Follett Higher Education Group. For routing instructions related to our college bookstores please go back and select the option Follett Retail Stores - United States.
Effective 04/01/2017 through 03/31/2019