General Shipment Routing Instructions

Follett Retail Stores - United States
All United States Retail Locations
General Instructions
For a complete list of college bookstores operated by the Follett Higher Education Group please contact the Follett Logistics Department at logistics@follett.com

Failure to follow routing instructions can result in all shipping charges being charged back. Vendors should not purchase carrier insurance or declare value on domestic shipments into Follett bookstores where Follett is paying the freight. On domestic orders under 750 lbs do not populate the Declared Value fields within FedEx shipping systems. Under no circumstance is Residential shipping or use of FedEx First Overnight authorized on orders shipped to Follett Bookstores. All Residential and First Overnight shipping will be billed back to the Shipper in full.

Under no circumstance will Follett accept line items charges on product invoicing for Handling, Shipping, Transportation or any combination of the above terms.

If Follett is paying transportation charges the following instructions must be followed:

Ground Shipments
SHIPMENTS UNDER 750 LBS.

Ground Service: Ship via FedEx Bill Third Party.
Bill Third Party. For the account number to bill third party against please contact your buyer or the Follett Logistics Department at (708) 884-1656.

Please include the Purchase Order Number in FedEx Reference Field 1.

Prepaid and Add shipments are not authorized.
Residential shipping is not authorized.
Shipping in this manner will result in freight charges being billed back in full.

Shipments Over 750 Lbs.
Shipments over 750 Lbs ship via truck.
Charges incurred for use of non-approved carriers will be charged back in full.
Shipments must be tendered to carriers as discrete shipments on pallets.
Bills of Lading must indicate carton count.
Shipments over 10,000 Lbs must be arranged by calling 1-888-618-7447.

Prepare all bills of lading indicating terms as COLLECT and billing address as:
Bill To-
Follett c/o StrategIQ Commerce
549 W Randolph St / FL3
Chicago, IL 60661


Review the State/Region tables for the appropriate carrier for your location.

REGIONS
EAST: CT, DC, DE, MA, MD, ME, NH, NJ, NY, PA, RI, VA, VT
SOUTH: AL, AR, FL, GA, LA, MS, NC, SC, TN, TX
MIDWEST: IA, IL, IN, KY, MI, MN, MO, OH, WI
WEST: AK, AZ, CA, CO, ID, KS, MT, ND, NM, NE, NV, OK, OR, SD, UT, WA, WY


Intra-Regional Routing
For shipments within the East: NEMF (570) 386-2311
For shipments within the South: AAA Cooper (800) 633-7571
For shipments within the Midwest: Dayton Freight (800) 860-5102
For shipments within the West: UPS Freight (800) 333-7400
Between zip codes 60000 and 60799: Custom Companies (708) 338-8888

Inter-Regional Routing
All shipments moving between Regions, or involving West Virginia, ship via UPS Freight (800) 333-7400

To/From Hawaii: call the Follett Shipping Department at (888) 618-7447

Air Shipments
AIR SERVICE REQUIREMENTS

Under 500 Lbs.

Next Day: Ship via FedEx Standard Overnight.
Bill Third Party. For the account number to bill third party against please contact your buyer or the Follett Logistics Department at (708) 884-1656.

2nd Day: Ship via FedEx 2-Day.
Bill Third Party. For the account number to bill third party against please contact your buyer or the Follett Logistics Department at (708) 884-1656.
.
Please include the Purchase Order Number in FedEx Reference Field 1.

Please be advised, under no circumstance does Follett authorize use of FedEx First Overnight. Charges incurred by Follett for vendor use of this service will be considered a violation of our routing and billed back to the vendor in full.

Over 500 Lbs.

Requests for air service over 500 Lbs. must be authorized by calling 1-888-618-7447.

Please contact the Logistics Department at (708) 884-1656 or logistics@follett.com if you should have any questions or require additional assistance with regard to these instructions.
Customs Brokers
For all shipments originating outside of the United States the official customs broker of the Follett Higher Education Group is FedEx Trade Networks (FTN). The broker must be declared on Commercial Invoices and all other required documentation as:
FedEx Trade Networks
Account number: 51661


Contacts
Logistics Department
Tel: (708) 884-1656
Email: logistics@follett.com
Delivery Notes
Please be advised that due to unique circumstances there are a number of Follett stores with specific shipment requirements. Before shipping to Follett bookstores please contact the Logistics Department at logistics@follett.com for a complete listing of Follett locations with their respective ship-to addresses and any exceptions to standard routing directives.
Effective 04/01/2017 through 03/31/2019