General Shipment Routing Instructions

Follett Retail Stores - Canada
All Canadian Retail Locations
General Instructions
Failure to follow routing instructions can result in all shipping charges being charged back. Under no circumstance will Follett accept line items charges on product invoicing for Handling/Shipping/Transportation.
For a complete list of Follett Retail Stores in Canada please contact the Follett Logistics Department at logistics@follett.com

If Follett is paying transportation charges the following carriers must be used:

Ground Shipments
Standard Service Requirements for shipments originating within Canada:
Shipments Under 250 lbs
Ship via Purolator billing Collect

Shipments Over 250 lbs
Ship via: Day & Ross (866) 329-7677 / 3rdparty@dayandrossinc.ca

Standard Shipping Requirements for shipments originating from the U.S.

Non-expedited orders up to 500 lbs ship third party via FedEx International Economy. For the appropriate FedEx account number contact logistics@follett.com

Non-expedited orders over 500 lbs ship:
ABF Freight (800) 610-5544
Charges incurred for use of non-approved carriers will be charged back to shipper in full.
Shipments must be tendered to carrier as discrete shipments on pallets.
Bills of lading must indicate carton count.
Shipments over 10,000 Lbs. must be arranged by calling 1-888-618-7447.

BILLS OF LADING

Address all bills of lading to the consignee.
Mark all bills lading COLLECT with a
BILL TO OR REMIT TO address of:

Follett
c/o StrategIQ Commerce
549 W Randolph St / FL3
Chicago, IL 60661
"CALL BEFORE DELIVERY" and Purchase Order Number on all bills of lading.



Air Shipments
Expedited Service Requirements for shipments originating outside of Canada
Expedited Shipments Under 250 lbs
Ship via FedEx International Priority billing all charges Third Party. For the proper account number to bill against please contact your buyer or logistics@follett.com.
Please include the Purchase Order Number in FedEx Reference Field 1.

Over 200 Lbs.

Requests for air service over 200 Lbs. must be authorized by calling 1-888-618-7447.

Please contact the Logistics Department at (708) 884-1656 or logistics@follett.com if you should have any questions or require additional assistance with regard to these instructions.
Customs Brokers
For all shipments originating outside of the United States the official customs broker of the Follett Higher Education Group is FedEx Trade Networks (FTN). The broker must be declared on Commercial Invoices and all other required documentation as:
FedEx Trade Networks
Account number: 51661


Contacts
Logistics Department
Tel: (708) 884-1656
Email: logistics@follett.com
Delivery Notes
Please be advised there are Follett bookstores operating outside of standard LTL routing instructions. For a complete list of Follett's Canadian bookstores with exceptions noted please contact the Logistics Department at logistics@follett.com / (708) 884-1656.
Effective 04/01/2017 through 03/31/2019